FAQs

INVITATIONS

 

How many invitations do I need?

You'll only need one per household, not one per guest. I'd always say to order an extra 5-10 to allow for any last minute guests or invites lost in the post. You may also need one for your photographer & videographer - they can use them on the day for initial shots to begin your wedding story in photos/video. And don't forget an extra for yourselves as a keepsake!

 

When should I order my wedding invitations?

I would recommend ordering your invitations at least 6-8 months before your wedding (or up to 14months before a destination wedding)

This gives you enough buffer time before sending them out although the bigger the wedding, the earlier you should try to order. 

Just remember a lot can change in 8 months so I'd suggest ordering a few extras as back up!

 

When should I send out my invitations?

I would recommend sending your wedding invitations out around 4-6 months before your wedding. For destination weddings you may want to send these out a little earlier, up to 12 months before to allow for guest's travel plans.

The earlier you send them the more guests are likely to be able to make it so being organised can pay off!

 

What if I don't want a traditional RSVP card with my invitations?

If you'd prefer I can add a QR code or link to a wedding website rather than a traditional postal RSVP. Just let me know during the design consultation after ordering.

 

How will I know my invitations are correct before they're sent off to print?

I will always send a digital mock-up of your invitations to be approved by you before anything is printed. Until these are signed off all printing will be on hold.

 

 

ON-THE-DAY STATIONERY

 

What is on-the-day stationery and do I need it?

On-the-day stationery is anything you'll use on the day to communicate to your guests and help your wedding go as smoothly as possible. It's important to help guide your guests through the flow of the day and add those thoughtful finishing touches that tie your styling together.

Think welcome signs, order of the day cards, table plans, place cards, menus, and even little extras like favour tags or cocktail signs. Not only are these pieces practical, letting guests know where to go, when things are happening, and where they're sitting; but they also play a big part in the overall look and feel of your wedding day.

If you're already investing in wedding invitations, your on-the-day wedding stationery is the perfect way to continue your theme through to the rest of your celebration. Remember, you'll often want a few pieces of stationery to keep as a memory of your wedding. Linen signage is easy to store and a great one to get out and show the grandkids one day.

Some examples of on-the-day stationery might include:

  • Welcome Sign
  • Seating Chart
  • Order Of The Day Sign
  • Menus
  • Place Cards
  • Table Numbers
  • Bar Menu
  • Order of Service Booklets
  • Favour Cards or Tags
  • Thankyou Sign (usually on a card/present table)
  • Vow Books

 

When should I order my on-the-day stationery?

I'd advise ordering your on-the-day wedding stationery around 6-10 weeks before your wedding. This allows enough time for any last-minute changes or additions to your guest list before final printing and delivery.

 

 

TURNAROUND TIMES

 

When will my order be dispatched?

Anything ordered directly on my website will be dispatched within 6 weeks of your order date, as long as your digital mock-up is approved within 5 days of receiving it. If there’s a delay in approval this can push back your turnaround time so it’s worth keeping that in mind.

 

 

SHIPPING INFO

 

When will my order be delivered?

My studio is based in the UK and ships worldwide. Delivery times will vary depending on where your order is going to. UK deliveries tend to arrive sooner, while international orders can take up to 14 working days with Royal Mail. 

For international orders there is an option for faster delivery for an extra fee. If you'd like to discuss this please contact me at inkedpapercompany@gmail.com or via the contact page on my website.

 

I'm ordering internationally, will there be customs fees?

Please be aware that customs fees or import taxes may apply once your parcel reaches your country. I always recommend checking this in advance so you know what to expect. The full cost of postage from the UK is covered, but any additional charges at your end are out of my control.

 

What if my order is delayed or lost after being shipped?

I can’t take responsibility for any delays or lost parcels due to postal service issues that are beyond my control, but I'll always do my best to help if something goes wrong.


 

RETURNS

 

What is your returns and cancelation policy?

As all the stationery created is personalised, all printed items are non-refundable. I cannot accept returns due to errors as it is your responsibility to ensure the wording and spelling on all your stationery is correct before going to print.

Remember you will always get a final mock-up to sign off before anything is sent to print so you are always in control.

 


POINT OF CONTACT

 

Can my wedding planner be your point of contact?

Absolutely! I'm happy to work directly with your wedding planner. To keep things clear and organised, I just ask that all communication comes through one person, so if you'd like me to work with your planner please send any requests or updates through them.